Email already used, password reset email wont arrive.

[Sprurvur]

My secondary account with @gmail receives the reset password email, while the main account using @hotmail does not... does not show up in spam folder.
Does anyone have an eureka fix for this weirdness?

 

[Pandagnome]

I have not had that issue sorry, only use 1 main email for em8er and another email for the indiegogo thingy.

Have you also clicked the contact us it is near terms and rules . Then can fill the problem details and get the right support it is what i would do also.

Hope it gets resolved soon!

 

[Faeryl]

Have you also clicked the contact us it is near terms and rules . Then can fill the problem details and get the right support it is what i would do also.

Hope it gets resolved soon!

Good advice you got there Panda!

@Sprurvur , I'm checking in to see if this was resolved?
Please reply to this thread in either case. Thank you!

Cheers! ~ Faeryl

 

[Sprurvur]

Hey cool!
Unfortunately no answers after i sent the mail

 

[Maven]

@Sprurvur I'd suggest contacting support by sending an e-mail to [email protected]

Unsure if that is the same e-mail that is associated with the 'Contact Us' form. Doesn't hurt to try.

 

[Ronyn]

My secondary account with @gmail receives the reset password email, while the main account using @hotmail does not... does not show up in spam folder.
Does anyone have an eureka fix for this weirdness?

I'm sending you a PM. I believe I see the problem.

 

[Dridoan]

I have the same problem. After i log into the new Account the System says i should check for the verificcation email but i do not receive any mail from the system. I would support the game because i liked Firefall and now iam stuck at a bug with the verfication system.

I tried to get support from [email protected] but nothing happed

 

[Maven]

I have the same problem. After i log into the new Account the System says i should check for the verificcation email but i do not receive any mail from the system. I would support the game because i liked Firefall and now iam stuck at a bug with the verfication system.

I tried to get support from [email protected] but nothing happed

I'm sorry if this comes out sounding wrong, but the e-mail is

[email protected]

Please check if you have spelt it right. You can also try sending a PM to Ronyn on discord. He should respond.

 

[Dridoan]

I'm sorry if this comes out sounding wrong, but the e-mail is

[email protected]

Please check if you have spelt it right. You can also try sending a PM to Ronyn on discord. He should respond.

Sorry yes [email protected] i spelt it wrong in my post but right in the e-mail