Email already used, password reset email wont arrive.

Sprurvur

New Member
Jan 26, 2017
2
0
1
#1
My secondary account with @gmail receives the reset password email, while the main account using @hotmail does not... does not show up in spam folder.
Does anyone have an eureka fix for this weirdness?
o_O
 

Pandagnome

Kaiju Slayer
Fart Siege
Welcome Wagon
Happy Kaiju
Jul 27, 2016
7,730
10,079
113
Island of Tofu
#2
I have not had that issue sorry, only use 1 main email for em8er and another email for the indiegogo thingy.

Have you also clicked the contact us it is near terms and rules . Then can fill the problem details and get the right support it is what i would do also.

Hope it gets resolved soon!
 

Faeryl

Omni Ace
Staff member
Community Manager
Kaiju Slayer
Jul 26, 2016
901
2,604
93
Planet Earth, USA, East Coast
discord.gg
#3
Have you also clicked the contact us it is near terms and rules . Then can fill the problem details and get the right support it is what i would do also.

Hope it gets resolved soon!
Good advice you got there Panda! :cool:

@Sprurvur , I'm checking in to see if this was resolved?
Please reply to this thread in either case. Thank you! :)

Cheers! ~ Faeryl
 

Dridoan

New Member
Feb 13, 2018
2
2
3
#7
I have the same problem. After i log into the new Account the System says i should check for the verificcation email but i do not receive any mail from the system. I would support the game because i liked Firefall and now iam stuck at a bug with the verfication system.

I tried to get support from [email protected] but nothing happed
 

Maven

Kaiju Slayer
Max Kahuna
Philanthropist
Jul 26, 2016
262
1,197
93
#8
I have the same problem. After i log into the new Account the System says i should check for the verificcation email but i do not receive any mail from the system. I would support the game because i liked Firefall and now iam stuck at a bug with the verfication system.

I tried to get support from [email protected] but nothing happed
I'm sorry if this comes out sounding wrong, but the e-mail is

[email protected]

Please check if you have spelt it right. You can also try sending a PM to Ronyn on discord. He should respond.