Question about Newcomer pack/M3

[Vel]

On the Newcomer Pack page, https://my.em8er.com/perks/campaign/5, it says "
The good news is that everyone, from M1 to M3 and purchasing Newcomers, will receive a commemorative, unique model, Founder's Dropship that will never be sold again. These Dropships will be pushed to all registered Em8ERID accounts right away."
I don't see that in my My Account page; is there somewhere else I should look, or will it be pushed on release?

 

[Pandagnome]

This might be obvious, but have you tried scrolling right down to the bottom or even refreshing the page or seeing if it is the browser?

Maybe it is taking a little longer time and will appear, you should see this under the packages.

Commemorative Founder's Dropship


If its taking too long could directly contact the Em8er team

From the Em8er forum
https://forums.em8er.com/misc/contact

From the Em8er website
https://my.em8er.com/contact

 

[Vel]

Nope, nothing in inventory, nothing in packages either, just the Firstclaimer and Python bike skin

 

[Pandagnome]

Ah i hope this will be resolved soon it is a nice looking dropship!

 

[Vel]

It is, but so far haven't heard back. Fingers crossed they see it soon, the Chief chat today was pretty good and got me hyped

 

[Faeryl]

It is, but so far haven't heard back. Fingers crossed they see it soon, the Chief chat today was pretty good and got me hyped

I have sent your messages up the chain. Do keep in mind the Dev Team are all part-time except for Grummz.
Hopefully it will be resolved soon!!

Cheers!! ~ Faeryl

 

[Vel]

Many thanks Faeryl

 

[Faeryl]

If its taking too long could directly contact the Em8er team

From the Em8er forum
https://forums.em8er.com/misc/contact

From the Em8er website
https://my.em8er.com/contact

Hey @Pandagnome just as an FYI, ...

THE BEST DIRECT way to to contact the Em-8ER Dev Team with any account issues is the Em-8ER Support email.

Em-8ER Support: [email protected]

Posting here is also a good idea because the issues can be escalated up the chain if there's been no response via the email address.

My best guesstimate is to allow a response time of at least 5 to 7 business days before taking more steps.

I hope this helps!! Cheers!!
~ Faeryl

 

[Pandagnome]

Hey @Pandagnome just as an FYI, ...

THE BEST DIRECT way to to contact the Em-8ER Dev Team with any account issues is the Em-8ER Support email.

Em-8ER Support: [email protected]

Posting here is also a good idea because the issues can be escalated up the chain if there's been no response via the email address.

My best guesstimate is to allow a response time of at least 5 to 7 business days before taking more steps.

I hope this helps!! Cheers!!
~ Faeryl

Thanks that certainly makes it easier!

 

[Faeryl]

On the Newcomer Pack page, https://my.em8er.com/perks/campaign/5, it says "
The good news is that everyone, from M1 to M3 and purchasing Newcomers, will receive a commemorative, unique model, Founder's Dropship that will never be sold again. These Dropships will be pushed to all registered Em8ERID accounts right away."
I don't see that in my My Account page; is there somewhere else I should look, or will it be pushed on release?

Hi Vel,
I'm just checking back on your original post. Do you see the Founder's Commemorative Dropship in "My Packages" yet?

If not, please update here as soon as it appears, thanks!!

Cheers!!
~ Faeryl

 

[Vel]

Still nothing. My Packages only show FirstClaimer and the Python bike

 

[Vel]

Still nothing in My Packages

 

[PartTimeJedi]

Still nothing in My Packages

I dont have it in my packages or inventory either, but I wasn't expecting to see it there because in the Newcomer packs description it says the skins will be pushed to everyone "in game".
When I'm in the Demo my THMPR gets picked up by a drop ship with the commemorative skin on it.
I just assumed it was given to all players ATM and you see it in-game.

 

[Vel]

I thought that, but the Newcomer page itself says "These Dropships will be pushed to all registered Em8ERID accounts right away" and Pandagnome above posted a picture from what I assume is his inventory. Does *no one * with an M3 have this in their My Packages, or is it a bug that only some are affected?

 

[PartTimeJedi]

I thought that, but the Newcomer page itself says "These Dropships will be pushed to all registered Em8ERID accounts right away" and Pandagnome above posted a picture from what I assume is his inventory. Does *no one * with an M3 have this in their My Packages, or is it a bug that only some are affected?

Good question.. ANYONE HAVE THE COMMEMORATIVE DROPSHIP IN THEIR INVENTORY AS A STAND ALONE PERK?

 

[Thorp]

Good question.. ANYONE HAVE THE COMMEMORATIVE DROPSHIP IN THEIR INVENTORY AS A STAND ALONE PERK?

You mean like this? The other drop ship skin is not separate.

 

[PartTimeJedi]

You mean like this? The other drop ship skin is not separate.
View attachment 4152

Yep, I should have that but dont same as Val.. Gotta contact support

 

[PartTimeJedi]

Hmmm. All the newcomer packs have the commemorative drop ship IN THE ACTUAL PACKS now (in each description and picture of each pack) Before, the first 2 cheapest newcomer packs didn't include it but now all do.
I wonder if they just added it to all the newcomer packs but had to make it an extra perk for the M2 and M3 backers because originally those packs didn't offer it at any tier?

 

[PartTimeJedi]

ahhh its in the Newcomer Packs themselves (and in each pack description) NO extra graphic need like the M2, M3 campaigns need. Im good!
*special thanks to Fae!*

 

[Faeryl]

I thought that, but the Newcomer page itself says "These Dropships will be pushed to all registered Em8ERID accounts right away" and Pandagnome above posted a picture from what I assume is his inventory. Does *no one * with an M3 have this in their My Packages, or is it a bug that only some are affected?

Hello Vel,
When you see this, please send me a Private Message here on the forums.
Or if you're on Discord, you can send me a Direct Message there.