Question about Newcomer pack/M3

Vel

Firstclaimer
Nov 13, 2018
32
78
18
#1
On the Newcomer Pack page, https://my.em8er.com/perks/campaign/5, it says "
The good news is that everyone, from M1 to M3 and purchasing Newcomers, will receive a commemorative, unique model, Founder's Dropship that will never be sold again. These Dropships will be pushed to all registered Em8ERID accounts right away."
I don't see that in my My Account page; is there somewhere else I should look, or will it be pushed on release?
 

Pandagnome

Kaiju Slayer
Happy Kaiju
Jul 27, 2016
5,770
7,915
113
Island of Tofu
#2
This might be obvious, but have you tried scrolling right down to the bottom or even refreshing the page or seeing if it is the browser?

Maybe it is taking a little longer time and will appear, you should see this under the packages.

Commemorative Founder's Dropship
1604836770080.jpeg

If its taking too long could directly contact the Em8er team

From the Em8er forum
https://forums.em8er.com/misc/contact

From the Em8er website
https://my.em8er.com/contact
 

Vel

Firstclaimer
Nov 13, 2018
32
78
18
#3
Nope, nothing in inventory, nothing in packages either, just the Firstclaimer and Python bike skin
 

Faeryl

Omni Ace
Kaiju Slayer
Community Coordinator
Jul 26, 2016
561
1,977
93
Planet Earth, USA, East Coast
discord.gg
#6
It is, but so far haven't heard back. Fingers crossed they see it soon, the Chief chat today was pretty good and got me hyped
I have sent your messages up the chain. Do keep in mind the Dev Team are all part-time except for Grummz.
Hopefully it will be resolved soon!!

Cheers!! ~ Faeryl
 

Faeryl

Omni Ace
Kaiju Slayer
Community Coordinator
Jul 26, 2016
561
1,977
93
Planet Earth, USA, East Coast
discord.gg
#8
If its taking too long could directly contact the Em8er team

From the Em8er forum
https://forums.em8er.com/misc/contact


From the Em8er website
https://my.em8er.com/contact
Hey @Pandagnome just as an FYI, ...

THE BEST DIRECT way to to contact the Em-8ER Dev Team with any account issues is the Em-8ER Support email.

Em-8ER Support: [email protected]

Posting here is also a good idea because the issues can be escalated up the chain if there's been no response via the email address.

My best guesstimate is to allow a response time of at least 5 to 7 business days before taking more steps.

I hope this helps!! Cheers!!
~ Faeryl
 

Pandagnome

Kaiju Slayer
Happy Kaiju
Jul 27, 2016
5,770
7,915
113
Island of Tofu
#9
Hey @Pandagnome just as an FYI, ...

THE BEST DIRECT way to to contact the Em-8ER Dev Team with any account issues is the Em-8ER Support email.

Em-8ER Support: [email protected]

Posting here is also a good idea because the issues can be escalated up the chain if there's been no response via the email address.

My best guesstimate is to allow a response time of at least 5 to 7 business days before taking more steps.

I hope this helps!! Cheers!!
~ Faeryl
Thanks that certainly makes it easier! :cool:
 

Faeryl

Omni Ace
Kaiju Slayer
Community Coordinator
Jul 26, 2016
561
1,977
93
Planet Earth, USA, East Coast
discord.gg
#10
On the Newcomer Pack page, https://my.em8er.com/perks/campaign/5, it says "
The good news is that everyone, from M1 to M3 and purchasing Newcomers, will receive a commemorative, unique model, Founder's Dropship that will never be sold again. These Dropships will be pushed to all registered Em8ERID accounts right away."
I don't see that in my My Account page; is there somewhere else I should look, or will it be pushed on release?
Hi Vel,
I'm just checking back on your original post. Do you see the Founder's Commemorative Dropship in "My Packages" yet?


If not, please update here as soon as it appears, thanks!!

Cheers!!
~ Faeryl
 
Nov 13, 2018
1,268
2,757
113
Massachusetts
#13
Still nothing in My Packages
I dont have it in my packages or inventory either, but I wasn't expecting to see it there because in the Newcomer packs description it says the skins will be pushed to everyone "in game".
When I'm in the Demo my THMPR gets picked up by a drop ship with the commemorative skin on it.
I just assumed it was given to all players ATM and you see it in-game.
 
Last edited:

Vel

Firstclaimer
Nov 13, 2018
32
78
18
#14
I thought that, but the Newcomer page itself says "These Dropships will be pushed to all registered Em8ERID accounts right away" and Pandagnome above posted a picture from what I assume is his inventory. Does *no one * with an M3 have this in their My Packages, or is it a bug that only some are affected?
 
Nov 13, 2018
1,268
2,757
113
Massachusetts
#15
I thought that, but the Newcomer page itself says "These Dropships will be pushed to all registered Em8ERID accounts right away" and Pandagnome above posted a picture from what I assume is his inventory. Does *no one * with an M3 have this in their My Packages, or is it a bug that only some are affected?
Good question.. ANYONE HAVE THE COMMEMORATIVE DROPSHIP IN THEIR INVENTORY AS A STAND ALONE PERK?
 
Likes: Pandagnome
Nov 13, 2018
1,268
2,757
113
Massachusetts
#18
Hmmm. All the newcomer packs have the commemorative drop ship IN THE ACTUAL PACKS now (in each description and picture of each pack) Before, the first 2 cheapest newcomer packs didn't include it but now all do.
I wonder if they just added it to all the newcomer packs but had to make it an extra perk for the M2 and M3 backers because originally those packs didn't offer it at any tier?
 
Likes: Pandagnome

Faeryl

Omni Ace
Kaiju Slayer
Community Coordinator
Jul 26, 2016
561
1,977
93
Planet Earth, USA, East Coast
discord.gg
#20
I thought that, but the Newcomer page itself says "These Dropships will be pushed to all registered Em8ERID accounts right away" and Pandagnome above posted a picture from what I assume is his inventory. Does *no one * with an M3 have this in their My Packages, or is it a bug that only some are affected?
Hello Vel,
When you see this, please send me a Private Message here on the forums.
Or if you're on Discord, you can send me a Direct Message there. :cool: