Support Delays

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#1
Greetings! I've been trying to get satisfaction/updates on a trouble ticket for several months now. I'm not sure how I can get further assistance. I've tried web entry and also monthly responses to my email chain. Is there a better way to pursue assistance?

Thanks in advance for all your help!

Lando
 

Pandagnome

Kaiju Slayer
Fart Siege
Welcome Wagon
Happy Kaiju
Jul 27, 2016
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Island of Tofu
#2
Good hellos Landomatic

My thought is you come to the right place!!! & there is also Em8er discord channel that you could directly message the big cheeses @Ronyn, @Faeryl and explain what the issue is.

That is who i would contact and hope your issue gets resolved soon.

Btw the forum is much better :cool::D:cool: well in my opinion!
 
#3
Good hellos Landomatic

My thought is you come to the right place!!! & there is also Em8er discord channel that you could directly message the big cheeses @Ronyn, @Faeryl and explain what the issue is.

That is who i would contact and hope your issue gets resolved soon.

Btw the forum is much better :cool::D:cool: well in my opinion!
Thanks for the info! I'll try that next.
 
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Faeryl

Omni Ace
Staff member
Community Manager
Kaiju Slayer
Jul 26, 2016
942
2,636
93
Planet Earth, USA, East Coast
discord.gg
#5
Greetings! I've been trying to get satisfaction/updates on a trouble ticket for several months now. I'm not sure how I can get further assistance. I've tried web entry and also monthly responses to my email chain. Is there a better way to pursue assistance?

Thanks in advance for all your help!

Lando
Hello Lando!!
I can do my best to help but first I will need specific information from you.


If you would, either send me a Private Message here on the forums or, if you're on Discord, send me a Direct Message and I will contact you when I'm available.

Cheers!!
~ Faeryl
 
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