Renewing Subscription

[mcmorty#9768]

Hello,

My card that was tied to my subscription expired, and the new card they sent me had a different number on it. Sadly, I forgot to get around to my account to change it out in time and it has been canceled. Is there a way I can re up my subscription and change out the card number?

 

[Pandagnome]

Ah that's annoying, would be worth to make a note of the card expiry date somewhere to see such as on a sticky note for the future.

Changing card i think seems straight forward, when you login to https://my.em8er.com/

- Go to My Accounts & perks (located near the top right side)
- Go to Manage (located under My subscriptions
- Go to Change payment card (under Summary)
- Enter new card number & date then go to Submit


I would hope they would understand so not to lose your saving if possible, and which subscription you have taken e.g. 1 month, 3 months, 6 months or even Yearly.

You can use the Em-8er Support email if this isn't resolved.
[email protected]

Hopefully this will be all good!