The depth of the initial character-creation, at the beginning of most RPGs, is one of the most important things for me, personally. I liked it even better, in Firefall, that were allowed to change our appearance, afterwards, and quite easily.
That...and more options for hair, face, eyes...etc. should definitely make it to Ember.
I looked up a few RPGs on YouTube to see the kind of character-creation they had, and passed on playing them, because it wasn't enough, or there wasn't any at all, besides choosing some class.
RANT WARNING AND POTENTIAL HIGH-JACKING
Relating back to my thread of allowing, at least, two separate characters for the same account (where one's account name is displayed below the character, as a must, mandatory, cannot be hidden), such customization, is why I like to have a male character with a male name (or even unisex, heh, because some unisex names are just cool) and, then, have a female character (with a different build, different role, different skills, different path) with a female name (or unisex).
It feels awkward if I have to run around with a male name, on a female character and vice-versa. I create a male character through an extensive customization system and give him a name and will build that character and the frame a certain way e.g.: long-range weaponry, high-mobility, with blades for CQC, as I did in FF. Then, I'd like to make a female character, with a suitable name, and build it for e.g.: SMGs or purely for melee with a huge halberd in the mech's hand, as her main weapon. If I could only go with one name, which, by default will be MattHunX, same as here, to avoid confusion, it'll be weird if I need to go into a New You and select all the options again, to turn myself into and back between a male and female character, and I'd feel the need for it, because I want it to be a separate character. With a male character I usually go for stealth, long-range, blades, or pistols. With a female, I usually go for speed, SMGs, even shotguns and either fists or if I can a halberd or bows. Why? Just because, it's what I think looks good. The only crossover is where I may go for a sniper rifle with my female, but that's it. I never go for SMGs or shotgun or bows with a male. And I never go for blades with a female. *shrug*
Sure, we've talked about kits, and keeping builds separate and having the ability to swap between saved setups, which would be the equivalent of switching frames. But, if we're going to have an extensive customization system, then it would be neat if we could differentiate our characters even further, for the sake of making them even more unique, with a name that is suitable for them. And everyone would know it's us, just with a different character, because our account name would be visible to all.
In my case:
ChaserSward
<MattHunX>
or
VesperRaine
<MattHunX>
or
AsterRaine
<MattHunX> (a bit of symbolism, from the word "aster" and "rain" and my femme having an SMG that rains down on the enemy like lethal shooting stars)