Patreon signup date off

[Vel]

I received an email late last night around 11pm EST on Oct 15 that if I signed up "today only", I'd get the Lucretia skin + an assault rifle skin. So I signed up 10 minutes later, but 1) it showed Oct 16 on the Orders page, and 2) my inventory has no assault rifle skin, and no Lucreia skin - just a Lucreia wallpaper and something called "Lucrecia Part 2", Did I miss it?

 

[Pandagnome]

Ah i saw this email too, did you try contacting them here directly?
https://forums.em8er.com/misc/contact

 

[Vel]

No, but thanks for the link, email sent

 

[Aisman_]

Same. Only got the Lucretia and Lucretia-Part 2.

 

[Vel]

Still haven't heard anything back yet.

 

[Faeryl]

Still haven't heard anything back yet.

Hello Vel!!
I advise you to send an email directly to Em-8ER Support at [email protected] . Give as much detail as you can. I'm sure they will be able to assist you.

Please be aware, it may be a few days as the entire team is part-time except Grummz, who is the only full-time game dev working on Em-8ER.

I hope this helps!! Cheers!!
~Faeryl

 

[Vel]

Sent an email almost a week ago now, still not heard back. Any other options I can try?

 

[Faeryl]

Sent an email almost a week ago now, still not heard back. Any other options I can try?

Hello @Vel please log in to https://my.em8er.com.
Next click on "My Account" link at the top right of the website.
Once there scroll down until you see the section: "My Inventory".

Please reply here and let me know if everything appears there as it should.

Cheers!!
~ Faeryl

 

[Vel]

Hello @Vel please log in to https://my.em8er.com.
Next click on "My Account" link at the top right of the website.
Once there scroll down until you see the section: "My Inventory".

Please reply here and let me know if everything appears there as it should.

Cheers!!
~ Faeryl

Perfect! Thanks so much!