Missing October Backer Items

Larryg

New Member
Nov 4, 2018
4
0
1
#1
I had a subscription during October, but in my inventory it doesn't show anything from the month. On the account tab it shows for some reason that I didn't have a payment during October, but I have an email stating that my subscription was renewed on October 2nd and the next renewal date was on November 2nd.

I don't know if there's an issue due to the fact that I canceled my sub for the month of November on the date of renewal. I attached screenshots from my email and the account tab.

Edit: Changed the PDF to actual images.
 

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Larryg

New Member
Nov 4, 2018
4
0
1
#4
My Order History has changed yet again to show that I have only payed for September and December. Not once has it showed August by the way. Still no change to my inventory, same as linked above.

Can I please get some sort of response that this issue is being looked into? I'm not going to continue backing if there's a chance I don't get the items during a month I've payed for, which I've showcased I have.
 

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